ServicesWindow Repair
Window Repair in Normandy Park
Not every tired window needs replacing. We fix fogged glass, worn balances, broken cranks and leaky seals, and we tell you plainly when a repair makes sense and when it doesn't. One person handles your job from the first call to the final cleanup.
Fixing the window you already have
A lot of window trouble comes down to one failed part. The seal on an insulated glass unit gives out and the panes fog. A spring balance wears out and the sash slides shut on its own. A casement operator strips and the window won't open. Fix that part and the window can give you years more service.
We look at the whole window before we suggest anything. If the frame is sound, we repair it. If the frame is warped, the rot runs deep, or you'd be paying to fix three things on a window that's near the end of its life, we'll say so and walk you through window replacement as an option instead. You decide, with the facts in front of you.
What our window repair covers
- Fogged or cracked glass
- We replace the sealed glass unit inside your existing frame. That clears the fog and restores the insulating gas space without tearing out the window.
- Sash balances and cords
- Single-hung and double-hung windows that slam down or won't stay open usually have a worn balance. We match and replace it so the sash holds where you put it.
- Cranks, locks and hinges
- Casement and awning windows lean on their operators and hinges. We swap stripped cranks, bent arms and locks that no longer pull the sash tight.
- Weatherstripping and seals
- Flattened or missing weatherstripping lets in drafts and rain. We replace it and reseal the exterior where the old caulk has cracked or pulled away.
- Soft sills and trim
- On wood windows, we cut out rotted sections, repair or replace the sill and trim, and seal it so water runs off instead of soaking in.
Signs a window needs repair
Haze between the panes
Moisture or a milky film you can't wipe off means the glass seal has failed. The window loses much of its insulating value once that happens.
A sash that won't stay put
If you prop the window open with a book or it drops when you let go, the balance is worn out.
The crank spins but nothing moves
Stripped gears in a casement operator are common and usually a straightforward part swap.
Drafts or a whistle on windy days
Air getting past a closed window points to worn weatherstripping, a lock that isn't pulling tight, or a frame that has shifted.
Paint peeling or wood that gives under your thumb
Soft wood at the sill or lower corners means water has been getting in. Our long wet season makes it worth catching early, before rot reaches the framing.
What affects the cost of a repair
Repair prices depend on which part failed and how easy it is to reach. We give you a written estimate after we see the window, so you know the number before any work starts. Flexible payment options are available if you need them.
Glass size and type
Larger sealed units cost more, and so do low-E coatings or tempered glass, which code requires near doors, tubs and floors.
Finding parts
Common balances and cranks are easy to source. Discontinued or older windows can take more searching or a custom-made part.
How far the damage goes
A small soft spot on a sill is a quick fix. Rot that has spread into the frame takes more time and material.
Access and how many windows
Second-story windows need ladders or staging, which adds setup time. If a few windows need attention, grouping them into one trip spreads that setup across all of them and keeps your total lower.
How a repair job runs
- 1
A phone call first
You tell us what's going on, and we ask a few questions about the window type and the problem. Then we set a time to come look.
- 2
An honest look at the window
We check the glass, hardware, frame and sill, take measurements and photos, and explain what we found. You get a clear written estimate and our straight answer on repair versus replacement.
- 3
Ordering the right parts
Glass units are made to size, and older hardware sometimes needs tracking down. Your same contact keeps you posted on timing so you're not left wondering.
- 4
Repair day
We lay down drop cloths, do the work, test the window open and closed, and check the seal. Most repairs are done in a visit, and we leave the room the way we found it.
Window repair questions
Can you fix foggy glass without replacing the whole window?
Usually, yes. If the frame and sash are in good shape, we replace only the sealed glass unit. It's made to fit your opening, so there's a short wait for it to arrive before we install it.
How do I know if repair or replacement is the better choice?
We look at the frame, the age of the window and how many things are failing at once. A sound window with one bad part is a good repair candidate. If you'd be spending close to the cost of a new window, we'll tell you that honestly and leave the choice with you.
Who will I be talking to during the job?
One person. The same contact answers your questions, orders the parts, schedules the repair and checks the work with you at the end. You won't be handed off between departments.
Is the repair work covered?
Yes. Every repair we do is backed by our 10-year workmanship warranty, and our company is licensed, insured and bonded. Glass units and hardware may also carry their own manufacturer coverage, and we'll explain what applies to your repair.
Do I need to be home during the repair?
For most repairs we need access to the inside of the window, so someone should be there to let us in. Exterior-only work like resealing can sometimes be done while you're out. We'll sort that out together when we schedule.
Let's take a look at that window
Give us a call and describe what's going on. We'll set up a visit, explain what we find and give you a free quote with no pressure either way.